Privacy Policy

This Website is owned by Fern Journey (hereafter “Company”), registered as a sole trader.

We take user privacy seriously and take reasonable efforts to protect it. We have created this Privacy Policy (hereafter “Policy”) in order to share with you our information collection and use practices. AS MORE CLEARLY DEFINED HEREIN, WE WILL NEVER KNOWINGLY SELL OR ASSIGN YOUR PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE AND/OR APPROVAL. Please read this Policy carefully before sharing any personally identifiable information.

By using, registering or placing an order on this website at, you consent to the collection, use and transfer of your information under the terms of this policy. Since this is a growing web site and because Internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page.

This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on the web site.

How personal information collected? collects information from you when you make a booking request or submit an enquiry directly to us through our website, or through third party websites where advertises.

By using you authorise us to collect, store, retain and use, any and all information that you provide us with, in accordance with this Privacy Policy.

Where personal information is used?

Any of the information we collect from you may be used in one of the following ways:

i. To fulfil your enquiry or booking request and to meet your travel requirements on
ii. To personalize your experience within - Your information helps us to better respond to your individual needs and improve our service.
iii.To process your transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the requested service.
iv. To send you periodic emails - The email address you provide will only be used to keep you up-to-date on our products and services, contests, promotions, rewards, events and to send you news about products or services from our selected partners. Note: If at any time you would like to unsubscribe from receiving future emails from, we include detailed unsubscribe instructions at the bottom of each email.

Data protection

We take reasonable precautions to protect your personal information from loss, unauthorized access, disclosure, and misuse. The private information you provide for the sake of completing a payment transaction, will not be stored on our servers. Payment transactions are made via third party reputable payment gateways, and as such, your personal and credit information is protected by their Privacy Policy.

Cookies and other data tracking may use Cookies and pixel tags on our services, emails and advertisements. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it) which enable the website or service providers’ systems to recognize your browser, capture and remember certain information. Cookies act as an anonymous tag that identifies your computer, but not you personally.

We use Cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about’s traffic and website interaction so that we can improve our users experience and our services in the future.

We may contract with third party service providers to assist us in better understanding our website users. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

A pixel tag, also known as a clear GIF or web beacon, is an invisible tag placed on certain pages of our website but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with Cookies, registering when a particular computer visits a specific page. If you turn off Cookies the pixel tag will simply detect an anonymous website visit.

Third Party Data Sharing will not sell, trade, or otherwise transfer to third parties your personal identifiable information without your personal consent. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when appropriate to comply with the law, enforce our website policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to third parties for marketing, advertising, or other uses.

Third party links may occasionally include or offer third party products or services on our website. These third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these third party websites.

Privacy Policy updates

We reserve the right to update our Privacy Policy from time to time. The Privacy Policy updates will be posted on this page, with a clear indication of its revision date.